Terms and Policies

About Shipping, Payment, Returns and more

Payment: We accept Visa, Master, Apple Pay, and PayPal. For Hong Kong orders we also accept bank transfers and PayMe. Please contact us should you opt for these two payment methods as they are not processed automatically through the website.

Shipping: Items will be shipped 2-3 working days after payment is received. Please contact us for urgent orders.

  • Hong Kong and Macau: HKD $50 per order or free shipping for orders over HKD $500 - arriving in 2-3 working days
  • Overseas: Shipping calculated at check out - arriving in 5-7 working days

Customs and duties: Customs and duties will be paid by the customer and is not included in the listed price.The above listed delivery time does not include extra time for customs clearance.

Returns: Orders are not eligible for exchange or return. Please note natural properties of the crystals such as cracks are not considered faulty, they all contribute to the beauty and uniqueness of the product. We put in a great deal of care in packing your orders to avoid shipping damages. In case if you are not entirely satisfied with your order, please contact us through email (hello@geminologysociety.com) or live chat though our website, we will be happy to resolve the matter for you.

Disclaimer

All the information provided on this website is for reference only and should by no means used to replace diagnosis of your doctor or health providers. In case of medical needs, please seek professional medical advice immediately for treatment and prescription. We are not liable for any and all use and misuse of this information.
 

For further enquiries or assistance, please drop us an email at hello@geminologysociety.com, thank you!

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關於運送、付款、關稅和免責聲明
 
付款:歡迎使用 Visa,Master,Apple Pay 或PayPal付款。 香港訂單亦可使用銀行轉帳或PayMe,下單前請聯絡我們以手動入帳。
 
運送安排:訂單將在收款後2-3個工作日內發貨。 如有急單,請儘快與我們聯繫以作安排。
 香港和澳門:每單50港元,訂單達500港元則免費送貨-2-3個工作日內到達
 海外:運費會在結帳時計算-在5-7個工作日內到達
以上時間並不包括清關所需的額外工作天。
 
關稅:網站所顯示的價格並不包含關稅。所有清關費用需由客戶支付。
 
退貨或換貨:所有訂單不能退換,請在下單前謹慎考慮。每件水晶都是獨一無二的,而晶體有可能會帶有裂紋等等,這些都屬於晶體的自然特性,並非缺陷。在包裝時我們都會格外小心,務求將您的水晶安全地到達你的手中。
如果您對訂單有任何不滿,請通過電子郵(hello@geminologysociety.com)或網站上的實時聊天與我們聯繫,我們非常樂意為您解決。
 
免責聲明
網站上提供的資訊並非精密科學,純屬參考。如有任何健康問題,請儘速尋求醫生或專業人員的診斷以作出治療。我們對本站資訊的一切誤解或濫用恕不負責。
 
如有進一步的查詢,請發送電子郵件至hello@geminologysociety.com,謝謝!